Must-Have Hires For Your Ecommerce Agency

A building won't stand without a solid foundation. And same thing with an ecommerce agency; it will not find success without the appropriate team members in place.

Hence, it would help if you found the creme de la creme for your new eComm business.

You want to make sure the right people are on board to help grow your venture, from logo designers to developers.

You're looking for all-around great people who you can work with for years to come (and hopefully earn a lot of money in the process). We've outlined some must-have hires below that will help you get started on that journey.

1. Logo Designer

You can't get the creative juices flowing if your logo isn't appealing. Ideally, it will catch the attention of customers and draw them to your company.

A logo is the first thing customers notice when they land on your site. So you need something bold, clean, and original. If you're just starting out, don't go overboard with spending money on a world-class designer right away.

Choose someone versatile. You'll need someone who can create logos that can be adapted into different formats, such as t-shirt designs or other merchandise. Address the needs of the future by creating a logo that will be recognizable for years to come.

If you're looking for something more creative, you might want to consider hiring a professional ecommerce web designer. They are more well-rounded when it comes to user-experience and navigational styles.

2. Web Developer

Take a look around the web, and you will quickly see that it's filled with tons of eCommerce websites. You probably won't be able to become an authority in your niche without an awesome website to set you apart from the rest.

A good ecommerce web developer will take your vision and turn it into a reality. So whether you're into WordPress, Woocommerce, Magento, or Joomla, you want to hire someone who has experience with one of these platforms. This way, you'll know that the website will be up and running within a few days.

Invest in an ecommerce agency who is well-versed in SEO, too. SEO is one of the most important factors when it comes to ranking on organic search engines. If you're not prepared with the proper tactics, you'll end up losing out on customers who are looking for what you offer.

3. Customer Service Team

What good is a website if you can't help customers in a timely and efficient manner? When customers contact your company, they will require assistance. No matter what the issue, make sure the customer service team responds in a timely fashion and provides an answer or solution to their problem.

The last thing you want to do is send the customer away frustrated. Instead, you will establish an excellent reputation by providing superb customer service and offer an additional reason for customers to check out your site again.

4. Content Marketer

Search engines love websites with lots of quality content. It's also what separates the good companies from the bad ones.

As a content marketing agency, you'll be writing and publishing articles that will generate traffic and draw customers to visit your website. The better the articles, the more money you will make over time.

5. Social Media Manager

How can you grow your eCommerce business without social media? It's impossible! You need someone familiar with the industry to help you quickly establish a strong presence across all social media platforms.

Get someone who can use the analytics to view which platforms are performing best and make adjustments accordingly. You'll want your social media manager to be proactive and not only react to feedback from customers.

6. E-commerce Coordinator

Managing multiple webshops, handling inventory, shipping products, and managing orders are tasks too difficult to handle alone. That's why you need an eCommerce coordinator on your team.

This person is responsible for managing all aspects of an eCommerce agency. In addition, they will be responsible for breaking down tasks to make sure each department delivers on its responsibilities. If you want to make the process of outsourcing easier, this hire is a must-have!

Final thoughts

There are tons of other roles that play a critical role in running an eCommerce business. In short, make sure you hire the right people who will help you grow your company and reach your goals.

Have a question about a must-have hire? Leave a comment below, and we'll get back to you!