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Customer Support and Sales Admin for E-Commerce - Remote / Office

  • Client & Customer Services

    Bangkok, Asia
  • Salary / Rate $1400 Per Month
Summary

This position is a perfect fit for fresh graduates and for people with 1-3 years of work experience who want to learn more about the digital landscape and e-commerce. Your day to day job will be to ensure customer satisfaction through various digital channels. You can choose to work remotely or alongside our friendly and international team in our office near BTS Ekkamai.

Speciality
  • Client & Customer Services
Work Types
  • Contract - Remote
Skills
  • Strong Thai writing skills
  • Basic English communication skills
  • Strong communication skills
  • Strong work ethic
  • Commitment to our vision
  • mission
  • values
  • and culture
About The Company

Here at North Star Digital we are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

About The Job

Work remotely or alongside our friendly and international team in our office near BTS Ekkamai
We give you responsibility and autonomy on Day 1; with the ability to shape a fast-growing company
We provide development opportunities and budget for your personal and professional growth
Private Health Insurance
You won't find office politics here; we avoid hierarchies, hidden agendas, bad-mouthing, dead-end jobs, or excuses.

Starting salary THB 20,000 - 30,000 depending on experience and responsibilities

Responsibilities

Managing customer inquiries on Facebook, Instagram, Email & LINE in a fast and effective manner.
Checking customer delivery addresses, monitoring delivery statuses and returns.
Managing courier calls and inquiries to ensure smooth deliveries for customers.
Following up with undelivered shipments and customer cancellations.

Requirements

Commitment to our vision, mission, values, and culture.
Strong desire to serve customers/people.
Absolutely reliable with attention to detail.
Friendly, approachable personality.
Strong work ethic.
Strong communication skills.
Basic English communication skills.
Strong Thai writing skills.





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